PRIVACY POLICY
Privacy Policy
How MrHost collects, uses and protects your data.
We take your privacy seriously. If at any time you’re concerned about the safety of your data, please open a support ticket and we will explain what measures we take to keep it safe and secure.
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Suggested text: If you request a password reset, your IP address will be included in the reset email.
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
1.1 – Personal / Contact Information
1,1,1 – Clients’ personal and contact information is never shared with any third party under any circumstance.
1,1,2 – Clients’ personal and contact information is only released to law enforcement officials when a court order mandate said release.
1.2 – Service Data & Privacy
1,2,1 – No staff member, support technician, or any other party will enter or view the contents of a clients’ service without first requesting permission to do so via the Support System.
1,2,2 – No data from a clients’ service will be recorded, saved, or archived without the clients’ knowledge and consent.
1,2,3 – All data related to a service (including Automated Backups [1,3]) is destroyed when a cancellation request or termination is processed for the service.
1.3 – Automated Backups
1,3,1 – Some services include automated backups as a core feature. Purchase and use of these services implies consent to store these backups on a secured server until the service is cancelled or terminated.
1,3,2 – No staff member, support technician, or any other party will enter or view the contents of a clients’ service backups without first requesting permission to do so via the Support System.
1,3,3 – All stored backups for a service are destroyed when a cancellation request or termination is processed for the service.
2. Account Status & Retention
2.1 – Active Status
2,1,1 – Any account with at least one active service is considered to be of Active Status.
2,1,2 – Active Status accounts will receive emails relating to their active services, support tickets, maintenance and general announcements.
2.2 – Inactive Status
2,2,1 – An account with no current services is considered to be of Inactive Status.
2,2,2 – Inactive Status accounts will receive emails relating to their support tickets, and general announcements.
2,2,3 – Any Inactive Status account may request to be Closed [2,3] so long as there are no unpaid or overdue invoices on the account.
2.3 – Closed Status
2,3,1 – An account is placed into Closed Status when it goes 12 months with no active services, support tickets, or logins.
2,3,2 – Any existing Account Credit [TOS:4,2] is permanently removed from an account when it enters Closed Status.
2,3,2 – Closed Status accounts will not receive any emails.
2,3,3 – Closed Status accounts may be reverted back to Inactive Status [2,2] by sending a request to billing@mrost.pk from the email address associated with the account.
2,3,4 – Closed Status accounts are permanently deleted, and all associated data removed, after 6 months in Closed Status so long as the account is not banned or prohibited from further service.
Suggested text: Visitor comments may be checked through an automated spam detection service.